I am amazed at the quality and beauty of this pet car seat. I am so glad I saw a post from another happy customer in a Facebook post. My little Maltese will now be protected. She always wanted to set on my lap and I know how unsafe that is for me and her. She now has her place and she is within reach. I also purchased the harness to go with it. I got the Petite size and wish I had went up one size to the Xsmall or X small. I haven't asked whether I could return for a little larger size but I will. The customer service is amazing. All pet owners who love their pets should invest in this pet seat.